GENERAL TERMS OF USE
Travelot PK (Private) Limited.
1. ACCEPTANCE
- Travelot PK (Private) Limited. provide a collection of online
resources for
tourism industry to execute their business, offer services/products and use available
services/products from the members (collectively, the "Service") on the website travelot.pk and
related sites and the mobile application of the platform (collectively, the "Website").
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The Website and the Service are provided to you subject to these Travelot PK (Private) Limited. General
Terms of
Use (these "Terms"). For the purpose of the Terms and wherever the context so requires, the
terms 'you' and “your” shall mean any person who uses the Website or the Service in any manner
whatsoever including persons browsing the Website and its content, posting comments or any
content or responding to any service or any advertisements or content on the Website. By
accessing, browsing or using the Website or Service, you agree to comply with these Terms.
Additionally, when using a portion of the Service, you agree to conform to any applicable posted
guidelines for such Service, which may change or be updated from time to time at TRAVELOT’s sole
discretion. You understand and agree that you are solely responsible for reviewing these Terms
from time to time. Should you object to any term or condition of these Terms, any guideline, or
any subsequent changes thereto or become unhappy with Travelot PK (Private) Limited. or the Service in any way, your
only choice is to immediately discontinue use of Travelot PK (Private) Limited. These Terms may be updated by
Travelot PK (Private) Limited. at any time at its sole discretion. Travelot PK (Private) Limited. may provide a translation of the English
version of the Terms into other languages. You understand and agree that any translation of the
Terms into other languages is for your convenience only and that the English version governs the
terms of your relationship with Travelot PK (Private) Limited. Furthermore, if there are any inconsistencies between
the English version of the Terms and any translation, the English version of the Terms shall
govern.
2. DESCRIPTION OF SERVICE AND CONTENT POLICY
- Travelot PK (Private) Limited. is the online platform for tourism industry in Pakistan for all
services/product
related to tourism. We act as an online marketplace platform to allow our users who comply with
these Terms to offer, sell, and buy products and services listed on the Website. Although you
may be able to conduct payment and other transactions through the Website, using third-party
vendors such as Easypaisa & JazzCash, Travelot PK (Private) Limited. is not in any way involved in such transactions.
As a result, and as discussed in more detail in these Terms, you hereby acknowledge and agree
that Travelot PK (Private) Limited. is not a party to such transactions, has no control over any element of such
transactions, and shall have no liability to any party in connection with such transactions. You
use the Service and the Website at your own risk.
- You understand that Travelot PK (Private) Limited. does not control, and is not responsible for ads,
directory
information, business listings/information, messages between users, including without limitation
e-mails sent from outside TRAVELOT’s domain or other means of electronic communication, whether
through the Website or another Third Party Website (defined below) or offerings, comments, user
postings, files, images, photos, video, sounds, business listings/information and directory
information or any other material made available through the Website and the Service
("Content"), and that by using the Website and the Service, you may be exposed to Content that
is offensive, indecent, inaccurate, misleading, or otherwise objectionable. You acknowledge and
agree that you are responsible for and must evaluate, and bear all risks associated with, the
use of any Content, that you may not rely on said Content, and that under no circumstances will
Travelot PK (Private) Limited. be liable in any way for the Content or for any loss or damage of any kind incurred as
a result of the browsing, using or reading any Content listed, e-mailed or otherwise made
available via the Service. You acknowledge and agree that Travelot PK (Private) Limited. permits such goods and
services to be displayed and offered on the Website that conform with the terms stated herein,
however Travelot PK (Private) Limited. does not pre-screen or approve any Content, but that Travelot PK (Private) Limited. has the right, in
its sole and absolute discretion, to refuse, delete or move any Content that is or may be
available through the Service, for violating these Terms and such violation being brought to
TRAVELOT’s knowledge or for any other reason or no reason at all. Furthermore, the Website and
Content available through the Website may contain links to other third-party websites ("Third
Party Websites"), which are completely unrelated to Travelot PK (Private) Limited. If you link to Third Party
Websites, you may be subject to those Third-Party Websites’ terms and conditions and other
policies. Travelot PK (Private) Limited. makes no representation or guarantee as to the accuracy or authenticity of
the information contained in any such Third-Party Website, and your linking to any other
websites is completely at your own risk and Travelot PK (Private) Limited. disclaims all liability thereto.
- You acknowledge and agree that you are solely responsible for your own Content
posted on,
transmitted through, or linked from the Service and the consequences of posting, transmitting,
linking or publishing it. More specifically, you are solely responsible for all Content that you
upload, email or otherwise make available via the Service. In connection with such Content
posted on, transmitted through, or linked from the Service by you, you affirm, acknowledge,
represent, warrant and covenant that: i) you have developed the contents such as description
and/or photographs in accordance with the instructions and guidance for placing an ad provided
by Travelot PK (Private) Limited. on the website and that any copyrights therein belongs to Travelot PK (Private) Limited. and, to any
extent, should you be deemed to own any copyright you hereby assign any such copyright to
Travelot PK (Private) Limited.. ii) you acknowledge that the information and/or photographs that you post on the
Website is stored and compiled by Travelot PK (Private) Limited. in a proprietary database and that the uploaded
information and/or photographs are modified by Travelot PK (Private) Limited. by applying a watermark of Travelot PK (Private) Limited. logo
and in such derivate works also the copyright belongs to Travelot PK (Private) Limited . iii) you shall continue to,
for such time the Content is available on the Website, have the necessary licenses,
authorizations, consents, and permissions to use such Content on the Service and Website
(including without limitation all patent, trademark, trade secret, copyright or other
proprietary rights in and to any and all such Content) and wherever required, in such cases
where you have the right, hereby authorize and license Travelot PK (Private) Limited. to exclusively use such Content
to enable inclusion and use of the Content in the manner contemplated by the Service, the
Website and these Terms; and iv) you have the written consent, release, and/or permission of
each and every identifiable individual person or business in the Content to use the name or
likeness of each and every such identifiable individual person or business to enable inclusion
and use of the Content in the manner contemplated by the Service, the Website and these Terms.
For clarity, by submitting any Content on the Website, as aforesaid, wherever you retain any
ownership rights in the Content, you hereby grant to Travelot PK (Private) Limited. an irrevocable, non-cancellable,
perpetual, worldwide, exclusive, royalty-free, sub-licensable, transferable license to use,
reproduce, distribute, prepare derivative works of, display, and perform the Content in
connection with the Website and Travelot PK (Private) Limited. 's (and its successors') business, including without
limitation for the purpose of promoting and redistributing part or all of the Website and
Content therein (and derivative works thereof) in any media formats and through any media
channels now or hereafter known. Furthermore, by you posting Content to any public area of the
Service, to the extent you retain any ownership of any rights, you agree to and do hereby grant
to Travelot PK (Private) Limited. all exclusive rights necessary to prohibit or allow any subsequent aggregation,
display, copying, duplication, reproduction, or exploitation of the Content on the Service or
Website by any party for any purpose including the right to initiate legal action in accordance
with the copyright and other laws of Pakistan. You also hereby grant each user of the Website a
non-exclusive license to access your Content through the Website. The foregoing license to each
user granted by you terminates once you or Travelot PK (Private) Limited. remove or delete such Content from the
Website.
- Travelot PK (Private) Limited. does not endorse any Content or any opinion, statement, recommendation, or
advice
expressed therein, and Travelot PK (Private) Limited. expressly disclaims any and all liability in connection with
user Content. Travelot PK (Private) Limited. does not permit copyright infringing activities and infringement of
intellectual property rights on the Website, and Travelot PK (Private) Limited. may, at its sole discretion, remove
any infringing Content if properly notified in accordance with applicable law that such Content
infringes on another's intellectual property rights. Travelot PK (Private) Limited. reserves the right to remove any
Content without prior notice. Travelot PK (Private) Limited. may also terminate a user's access to the Website, if
they are determined to be a repeat infringer or found to be indulging in any act contrary to
these Terms. A repeat infringer is a user who has been notified of infringing activity more than
twice and/or has had a user submission removed from the Website more than twice. Further, at its
sole discretion, Travelot PK (Private) Limited. reserves the right to decide whether any Content is appropriate and
complies with these Terms.
- Travelot PK (Private) Limited. may provide a video service to you if you upload photographs for your ad.
By
uploading your photographs, not covered by 2.3. (i) or (ii) above, you irrevocably license and
consent to the exclusive use of your photographs for this service and represent and warrant that
you have all right, title and interest necessary to upload and use the photographs on this
service. Under this service, using a third-party application or service, Travelot PK (Private) Limited. may, at its
discretion, create a video of your photographs, upload the video via www.youtube.com or another
third-party service provider, as determined by Travelot PK (Private) Limited. at its discretion, and embed the video
into your ad on Travelot PK (Private) Limited.
3. FEATURED ADS
- Travelot PK (Private) Limited. may offer a service known as "Featured Ads" where users may pay a
non-refundable
fee to have their ads posted in selected locations on the Website, thus potentially increasing
an ads' visibility. In order to purchase a Featured Ad, you may be required to transmit certain
information through a third-party service provider, which may be governed by its own terms of
use and other policies. Travelot PK (Private) Limited. makes no representation or guarantee as to the safety or
security of the information transmitted to any Third-Party service provider, and your linking to
any Third-Party service is completely at your own risk, and Travelot PK (Private) Limited. disclaims all liability
related thereto.
- Featured Ads are subject to the Terms listed herein, as well as additional terms of
service.
4. CONDUCT
-
You agree not to post, email, host, display, upload, modify, publish, transmit,
update or
share any information on the Site, or otherwise make available Content:
- that violates any law or regulation.
- that is copyrighted or patented, protected by trade secret or trademark, or
otherwise subject to third party other intellectual property or proprietary rights,
including privacy and publicity rights, unless you are the owner of such rights or have
permission or a license from their rightful owner to post the material and to grant Travelot PK (Private) Limited.
all of the license rights granted herein.
- that infringes any of the foregoing intellectual property rights of any party, or is
Content that you do not have a right to make available under any law, regulation,
contractual or fiduciary relationship(s).
-
that is harmful, abusive, unlawful, threatening, harassing, blasphemous, defamatory,
obscene, pornographic, pedophilic, libelous, invasive of another's privacy or other rights,
hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money
laundering or illegal gambling or harms or could harm minors in any way or otherwise
unlawful in any manner whatsoever.
-
that violates any (local) equal employment laws, including but not limited to those prohibiting the stating, in any advertisement for employment, a preference or requirement based on race, color, religion, sex, national origin, age, or disability of the applicant.
-
that harasses, degrades, intimidates or is hateful towards any individual or group of
individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or
disability.
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that includes personal or identifying information about another person without that
person's explicit consent.
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that impersonates any person or entity, including, but not limited to, an Travelot PK (Private) Limited.
employee, or falsely states or otherwise misrepresents an affiliation with a person or
entity.
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deceives or misleads the addressee about the origin of such messages or communicates
any information which is grossly offensive or menacing in nature.
-
that is false, deceptive, misleading, deceitful, misinformative, or constitutes "bait
and switch" offer.
-
that constitutes or contains "network marketing", "multi-level marketing", "Ponzi and
pyramid schemes," "affiliate marketing," "link referral code," "junk mail," "spam," "chain
letters," or unsolicited advertisements of a commercial nature.
-
that constitutes or contains any form of advertising or solicitation if (1) posted in
areas or categories of the Website which are not designated for such purposes; or (2)
e-mailed to Travelot PK (Private) Limited. users who have requested not to be contacted about other services,
products or commercial interests.
-
that includes links to commercial services or Third-Party Websites, except as
specifically allowed by Travelot PK (Private) Limited. .
-
that advertises any illegal services or the sale of any items the sale of which is
prohibited or restricted by applicable law, including without limitation items the sale of
which is prohibited or regulated by applicable law of local jurisdiction.
-
that contains software viruses or any other computer code, files or programs designed
to interrupt, destroy or limit the functionality of any computer software or hardware or
telecommunications equipment or any other computer resource.
-
that disrupts the normal flow of dialogue with an excessive number of messages
(flooding attack) to the Service, or that otherwise negatively affects other users' ability
to use the Service; or
-
that employs misleading email addresses, or forged headers or otherwise manipulated
identifiers in order to disguise the origin of Content transmitted through the Service.
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4.2. Additionally, you agree not to:
- contact anyone who has asked not to be contacted, or make unsolicited contact with
anyone for any commercial purpose, specifically, contact any user to post advertisement on a
third-party Website or post any advertisement on behalf of such user; or to "stalk" or
otherwise harass anyone.
- make any libelous or defamatory comments or postings to or against anyone.
- collect personal data about other users or entities for commercial or unlawful
purposes.
- use automated means, including spiders, robots, crawlers, data mining tools, or the
like to download or scrape data from the Service, except for internet search engines (e.g.
Google) and non-commercial public archives (e.g. archive.org) that comply with our
robots.txt file.
- post Content that is outside the local area or not relevant to the local area,
repeatedly post the same or similar Content, or otherwise impose unreasonable or
disproportionately large loads on our servers and other infrastructure.
- post the same item or service in multiple classified categories or forums, or in
multiple metropolitan areas.
- attempt to gain unauthorized access to computer systems owned or controlled by
Travelot PK (Private) Limited. or engage in any activity that disrupts, diminishes the quality of,
interferes with the performance of, or impairs the functionality of, the Service or the
Website.
- use any form of automated device or computer program (sometimes referred to as
"flagging tools") that enables the use of Travelot PK (Private) Limited. 's "flagging system" or other community
control systems without each flag being manually entered by a human that initiates the flag
(an "automated flagging device"), or use any such flagging tool to remove posts of
competitors, other third parties or to remove posts without a reasonable good faith belief
that the post being flagged violates these Terms or any applicable law or regulation.
- use any automated device or software that enables the submission of automatic postings
on Travelot PK (Private) Limited. without human intervention or authorship (an "automated posting device"),
including without limitation, the use of any such automated posting device in connection
with bulk postings, or for automatic submission of postings at certain times or intervals;
or
- Any Content uploaded by you shall be subject to relevant laws and may be disabled,
and/or may be subject to investigation under appropriate laws. Furthermore, if you are found
to be in non-compliance with the laws and regulations, these terms, or the privacy policy of
the Site, we may terminate your account/block your access to the Site and we reserve the
right to remove any non-compliant Content uploaded by you.
5. PAID POSTINGS
- Travelot PK (Private) Limited. may charge a fee to post Content in some areas of the Service (“Paid
Posting”).
The Paid Posting permits certain Content to be posted in a designated area of the Website for a
stipulated period of time. Each party posting Content to the Service is responsible for said
Content and compliance with the Terms. Any Paid Posting is non-refundable in the event of
non-utilization during the stipulated period or if any Content is removed from the Service for
violating these Terms. The Paid Posting cannot be adjusted against another Paid Posting and
cannot be transferred from one User to another.
6. POSTING AGENTS
- As used herein, the term "Posting Agent" refers to a third-party agent, service or
intermediary that offers to post Content to the Service on behalf of others. Travelot PK (Private) Limited. prohibits
the use of Posting Agents, directly or indirectly, without the express written permission of
Travelot PK (Private) Limited. . In addition, Posting Agents are not permitted to post Content on behalf of others,
directly or indirectly, or otherwise access the Service in order to post Content on behalf of
others, except with express written permission or license from Travelot PK (Private) Limited. . Any such authorization
by Travelot PK (Private) Limited. to a Posting Agent is non-transferable and non-assignable.
7. LICENSE TO ACCESS THE SERVICE
- Travelot PK (Private) Limited. grants you a limited, revocable, non-exclusive license to access and use
the
Service for personal use. This license granted herein does not include any of the following: (a)
access to or use of the Service by Posting Agents; or (b) any collection, aggregation, copying,
duplication, reproduction, display or derivative use of the Service nor any use of data mining,
robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly
permitted by Travelot PK (Private) Limited. or as otherwise set forth in these Terms. Notwithstanding the foregoing,
general purpose internet search engines and non-commercial public archives that gather
information for the sole purpose of displaying hyperlinks to the Service, provided they each do
so from a stable IP address or range of IP addresses using an easily identifiable agent and
comply with our robots.txt file, may engage in the activities set forth in (b). For purposes of
this exception, a "general purpose internet search engine" does not include a website or search
engine or other service that specializes in classified listings including any subset of
classifieds listings such as housing, for sale, jobs, services, or personals, or which otherwise
provides classified ad listing services. The license set forth in this Section permits you to
display on your website, or create a hyperlink thereto, individual postings on the Service so
long as such use is for non-commercial and/or news reporting purposes only (e.g., for use in
personal blogs or other personal online media). If the total number of such postings displayed
on or linked to your website exceeds ninety-nine (99) postings, your use will be considered to
be in violation of these Terms, unless Travelot PK (Private) Limited. expressly grants you permission otherwise. You
are also permitted to create a hyperlink to the home page of the Website so long as the link
does not portray Travelot PK (Private) Limited. , its employees, affiliates or agents in a false, confusing,
misleading, derogatory, or otherwise offensive matter. Travelot PK (Private) Limited. may offer parts of the Service
in RSS format for the purpose of embedding individual RSS feeds into a personal website or blog,
or view postings through third party software news aggregators. Travelot PK (Private) Limited. permits you to display,
excerpt from, and link to any such RSS feeds on your personal website or personal blow, provided
that (a) your use of the RSS feed is for personal, non-commercial purposes only, (b) each title
within an RSS feed is correctly linked back to the original post on the Service and redirects
the user to the post when the user clicks on it, (c) you provide, in a conspicuous manner,
proper attribution to 'Travelot PK (Private) Limited. ' as the source of the RSS feed, (d) your use or display of the
RSS feed does not suggest that Travelot PK (Private) Limited. promotes or endorses any third party causes, opinions,
ideas, websites, products or services, (e) you do not redistribute the RSS feed, and (f) your
use does not overburden or otherwise slow the performance of Travelot PK (Private) Limited. 's systems. Travelot PK (Private) Limited.
reserves all rights in and to the content of any RSS feeds provided through the Service and may
terminate any RSS feed at any time without notice. Use of the Service beyond the scope of
authorized access as set forth in these Terms immediately terminates any permission or license
granted herein. In order to collect, aggregate, copy, duplicate, display or make derivative use
of the Service or any Content made available via the Service for other purposes (including
commercial purposes) not stated herein, you must first obtain a license from Travelot PK (Private) Limited. .
8. NOTIFICATION OF CLAIMS OF INFRINGEMENTS
- Travelot PK (Private) Limited. is not liable for any infringement of copyright or other intellectual
property
rights, arising out of materials posted on or transmitted through the site, or items advertised
on the site, by end users or any other third parties.
- If you are an owner of intellectual property rights or an agent who is fully
authorized to
act on behalf of the owner of intellectual property rights and believe that any Content or other
content infringes upon your intellectual property right or intellectual property right of the
owner on whose behalf you are authorized to act, you may submit a notification to
Travelot PK (Private) Limited.
together with a request to Travelot PK (Private) Limited. to delete the relevant Content in good faith. The
notification and the request must contain the following information:
- a physical or electronic signature of a person authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed.
- identification of the intellectual property rights claimed to have been infringed, or,
if multiple intellectual property rights at a single online site are covered by a single
notification, a representative list of such works at that site.
- identification of the Content (by means of data or communication link, AD ID, etc.)
that is claimed to be infringing or to be the subject of infringing activity and that is to
be removed or access to which is to be disabled and information reasonably sufficient to
permit Travelot PK (Private) Limited. to locate the material.
- information reasonably sufficient to permit Travelot PK (Private) Limited. to contact you, such as an
address, telephone number, and, if available, an electronic mail address;
- a signed statement that you have a good faith belief that use of the material in the
manner complained of is not authorized by the intellectual property right-owner, its agent,
or the law;
- a signed statement that the intellectual property-owner holds Travelot PK (Private) Limited. harmless
from any claim of any third party in connection with the removing by Travelot PK (Private) Limited. of the
relevant content; and
- signed statement that the information in the notification is accurate and under
penalty of perjury that you are authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed.
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8.3. Notifications must be sent to Travelot PK (Private) Limited. Classifieds Pakistan (Private) Limited via
email at: legal-mea@Travelot.com.
9. INTELLECTUAL PROPERTY RIGHTS
- You acknowledge and agree that the materials on the Website, (other than the user
Content
that you licensed to Travelot PK (Private) Limited. under Section 2.3. of the Terms), including without limitation,
the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and
the like ("Materials") and the trademarks, service marks and logos contained therein ("Marks"),
are owned by or licensed to Travelot PK (Private) Limited. , and are subject to copyright and other intellectual
property rights under the Pakistani laws and international treaties and/or conventions. In
connection with the Services, the Website may display certain trademarks belonging to third
parties. Use of these trademarks may be subject to license granted by third parties to Travelot PK (Private) Limited. .
You shall, in no event, reverse engineer, decompile, or disassemble such trademarks and nothing
herein shall be construed to grant you any right in relation to such trademarks. Materials on
the Website are provided to you AS IS for your information and personal use only and may not be
used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or
otherwise exploited for any other purposes whatsoever without the prior written consent of the
respective owners. Travelot PK (Private) Limited. reserves all rights not expressly granted herein to the Website and
the Materials. You agree to not engage in the use, copying, reproduction or distribution of any
of the Materials other than as expressly permitted herein, including any use, copying, or
distribution of Materials of third parties obtained through the Website for any commercial
purposes. If you download or print a copy of the Materials for personal use, you must retain all
copyright and other proprietary notices contained therein. You agree not to circumvent, disable
or otherwise interfere with security related features of the Website or features that prevent or
restrict use or copying of any Materials or enforce limitations on use of the Website or the
Materials therein. The Service is protected to the maximum extent permitted by copyright laws,
other laws of Pakistan, and international treaties and/or conventions. Content displayed on or
through the Service is protected by copyright including but not limited to as a literary work, a
collective work and/or compilation, pursuant to copyrights laws, other laws of Pakistan, and
international treaties and conventions. Any reproduction, modification, creation of derivative
works from or redistribution of the Website, the Materials, or the collective work or
compilation, or allowing others to do so, is expressly prohibited. Copying or reproducing the
Website, the Materials, or any portion thereof to any other server or location for further
reproduction or redistribution is expressly prohibited. You further agree not to reproduce,
duplicate or copy Content or Materials from the Service, and agree to abide by any and all
copyright notices and other notices displayed on the Service. You may not decompile or
disassemble, reverse engineer or otherwise attempt to discover any source code contained in the
Service. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell,
resell or exploit for any commercial purposes, any aspect of the Service.
10. USER SUBMISSIONS
- You understand that when using the Website, you will be exposed to Content from a
variety
of sources, and that Travelot PK (Private) Limited. is not responsible for the accuracy, usefulness, safety, or
intellectual property rights of or relating to such Content, and you agree and assume all
liability for your use. You further understand and acknowledge that you may be exposed to
Content that is inaccurate, offensive, indecent, or objectionable, defamatory or libelous and
you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or
may have against Travelot PK (Private) Limited. with respect thereto.
11. INDEMNITY
- You agree to defend, indemnify and hold harmless Travelot PK (Private) Limited. , its officers,
subsidiaries,
affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and
employees, from and against any and all claims, damages, obligations, losses, liabilities, costs
or debt, and expenses (including but not limited to attorneys' fees) arising from: (i) your use
of and access to the Website and/or the Service; (ii) your violation of any term of these Terms;
(iii) your violation of any third party right, including without limitation any copyright,
trademark, and other intellectual property rights, trade secret or other property, or privacy
right; or (iv) any claim that your Content caused damage to a third party. This defense and
indemnification obligation will survive termination, modification or expiration of these Terms
and your use of the Service and the Website.
12. NO SPAM POLICY
- You understand and agree that sending unsolicited email advertisements or other
unsolicited
communications to Travelot PK (Private) Limited. email addresses or through Travelot PK (Private) Limited. computer systems are
expressly
prohibited by these Terms. You acknowledge and agree that from time to time Travelot PK (Private) Limited. may
monitor
email usage using human monitors or automated software to flag certain words associated with
spam or
scams in emails that are sent between one user to another in the Travelot PK (Private) Limited. e mail system.
Any
communication between yourself and any other user utilizing the communication features available
on
the Service and the Website may be used only in accordance with the Terms. Any unauthorized use
of
Travelot PK (Private) Limited. computer systems is a violation of these Terms and certain applicable laws. Such
violations
may subject the sender and his or her agents to civil and criminal liabilities and penalties.
13. DEALINGS WITH ORGANIZATIONS AND INDIVIDUALS
- You acknowledge and agree that Travelot PK (Private) Limited. shall not be liable for your interactions
with any
organizations and/or individuals on the Website or through the Service. This includes, but is
not
limited to, payment and delivery of goods and services, and any other terms, conditions,
warranties
or representations associated with any interaction you may have with other organizations and/or
individuals. These dealings are solely between you and such organizations and/or individuals.
You
agree and acknowledge that Travelot PK (Private) Limited. shall not be responsible or liable for any loss or
damage of
any
sort incurred as the result of any such dealings or interactions. If there is a dispute between
participants on the Website, or between users and any third party, you understand and agree that
Travelot PK (Private) Limited. is under no obligation to become involved in such dispute. In the event that
you have a
dispute with one or more other users, you hereby release Travelot PK (Private) Limited. , its officers,
employees,
agents
and successors from any and all claims, demands and damages (actual and consequential) of every
kind
or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out
of or
in any way related to such disputes and/or our Service.
14. LIMITATION AND TERMINATION OF SERVICE
- You acknowledge and agree that Travelot PK (Private) Limited. may establish limits from time to
time concerning
use of the Service, including among others, the maximum number of days that Content will be
maintained or retained by the Service, the maximum number and size of postings, e-mail messages,
or other Content that may be transmitted or stored by the Service, and the frequency with which
you may access the Service or the Website. You acknowledge and agree that Travelot PK (Private) Limited. has no
responsibility or liability for the deletion or failure to store any Content maintained or
transmitted by the Website or the Service. You acknowledge and agree that Travelot PK (Private) Limited.
reserves the
right at any time to modify or discontinue the Service (or any part thereof) with or without
notice, and that Travelot PK (Private) Limited. shall not be liable to you or to any third party for any such
modification, suspension or discontinuance of the Service. You acknowledge and agree that
Travelot PK (Private) Limited. , in its sole and absolute discretion, has the right (but not the obligation) to
delete
or deactivate your account, block your e-mail or IP address, or otherwise terminate your access
to or use of the Service (or any part thereof), immediately and without notice, and remove and
discard any Content within the Service, for any reason or no reason at all, including, without
limitation, if Travelot PK (Private) Limited. believes that you have violated these Terms. Further, you agree
that
Travelot PK (Private) Limited. shall not be liable to you or any third-party for any termination of your access
to the
Website or the Service. Further, you agree not to attempt to use the Service after any such
termination.
15. DISCLAIMER OF WARRANTIES
- YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE WEBSITE AND THE SERVICE IS
ENTIRELY AT
YOUR OWN RISK AND THAT THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE"
BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED
BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW Travelot PK (Private) Limited. , ITS OFFICERS, DIRECTORS,
EMPLOYEES, AND
AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE
THEREOF. Travelot PK (Private) Limited. MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR
COMPLETENESS OF
THE WEBSITE'S CONTENT OR THE CONTENT OF ANY THIRD PARTY WEBSITES LINKED TO THE WEBSITE AND
ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT,
(II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO
AND USE OF THE WEBSITE AND SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS
AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY
INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN
HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY,
AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED
AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, COMMUNICATED, TRANSMITTED, OR OTHERWISE
MADE AVAILABLE VIA THE WEBSITE OR THE SERVICE. Travelot PK (Private) Limited. DOES NOT WARRANT, ENDORSE,
GUARANTEE, OR
ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH
THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND
Travelot PK (Private) Limited. WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY
TRANSACTION
BETWEEN YOU AND/OR OTHER USERS AND/OR THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE
PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR
BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
16. LIMITATIONS OF LIABILITY
- IN NO EVENT SHALL Travelot PK (Private) Limited. , ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE
LIABLE FOR
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF Travelot PK (Private) Limited. HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE
WEBSITE OR THE SERVICE, INCLUDING WITHOUT LIMITATION WHETHER THE DAMAGES ARISE FROM USE OR
MISUSE OF THE WEBSITE OR THE SERVICE, FROM INABILITY TO USE THE WEBSITE OR THE SERVICE, OR THE
INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR THE
SERVICE. SUCH LIMITATION OF LIABILITY SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY
REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE
WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION,
OPINIONS OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE
OR ANY LINKS ON THE Travelot PK (Private) Limited. SITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT
PERMITTED
BY LAW. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT Travelot PK (Private) Limited. SHALL NOT BE LIABLE FOR USER
SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY AND THAT
THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. The Website is controlled
and offered by Travelot PK (Private) Limited. . Travelot PK (Private) Limited. makes no representations or warranties that the
Website is
appropriate for use in other locations. Those who access or use the Website from other
jurisdictions do so at their own volition and risk and are responsible for compliance with local
law.
17. ASSIGNMENT
- These Terms, and any rights and licenses granted hereunder, must not be transferred
or
assigned by you, but may be assigned by Travelot PK (Private) Limited. without restriction. Any assignment or
transfer
by you shall be null and void.
18. ABILITY TO ACCEPT TERMS OF SERVICE
- This Website is intended only for adults and that you are eligible to contract as
per
applicable laws. If you are using/accessing this Website as a representative of any
person/entity, you acknowledge that you are legally authorized to represent that person/entity.
Minors, i.e. users of under 18 years of age, are only allowed to access the Website and use the
Service, in the event of approval of their legal representatives or in the event that it
concerns an act or a transaction that is usual and acceptable standard in civil life and
practice. You affirm that you are either at least 18 years of age, or an emancipated minor, or
possess legal parental or guardian consent, and are fully able and competent to enter into the
terms, conditions, obligations, affirmations, agreements, representations, and warranties set
forth in these Terms, and to abide by and comply with these Terms. In any case, you affirm that
you are over the age of 13, as the Website is not intended for children under 13.
- NOTICE TO CHILDREN UNDER THE AGE OF 13 AND THEIR PARENTS OR GUARDIANS If you are
under the
age of 13, YOU MUST NOT USE THIS WEBSITE. Please do not send us your personal information,
including your email addresses, name, and/or contact information. If you want to contact us, you
may only do so through your parent or legal guardian.
19. GENERAL INFORMATION
- These Terms and the other policies posted on the Website constitute the complete and
exclusive understanding and agreement between you and Travelot PK (Private) Limited. and govern your use of the
Service and the Website superseding all prior understandings, proposals, agreements,
negotiations, and discussions between the parties, whether written or oral. The Terms and the
relationship between you and Travelot PK (Private) Limited. shall be governed by the laws of Pakistan. Any
claim you
may have against Travelot PK (Private) Limited. must be submitted to the exclusive jurisdiction of the courts
of
Lahore, Pakistan. However, in the event that you are a consumer it may be that consumer law
requires that another law is applicable and that a claim may be submitted to another
jurisdiction. The failure of Travelot PK (Private) Limited. to exercise or enforce any right or provision of
the Terms
shall not constitute a waiver of such right or provision. If any provision of the Terms is found
by a court of competent jurisdiction to be invalid (including, without limitation, because such
provision is inconsistent with the laws of another jurisdiction) or inapplicable, the parties
nevertheless agree that the court should endeavor to give effect to the parties' intentions as
reflected in the provision. If any provision or provisions of these Terms is held to be invalid,
illegal or unenforceable, the validity, legality and enforceability of the remaining provisions
of the Terms shall not in any way be affected or be impaired. These Terms shall inure to the
benefit of and be binding upon each party's successors and assigns.
20. VIOLATION OF TERMS AND LIQUIDATED DAMAGES
- Please report any violations of the Terms that you become aware of by contacting us
using
the link at the bottom of the Travelot PK (Private) Limited. homepage at travelot.pk. Any failure to act by
Travelot PK (Private) Limited.
with respect to a breach by you or others does not waive our right to act with respect to
subsequent or similar breaches by you or others. Notwithstanding the aforesaid clauses regarding
any other provision of these Terms, Travelot PK (Private) Limited. retains the right to seek legal and
equitable
remedies, including without limitation, specific performance of any term contained in these
Terms, or a preliminary or permanent injunction against the breach or threatened breach of any
such term or in aid of the exercise of any power granted in these Terms, or any combination
thereof, without the necessity of posting a bond.
-
For further assistance, you may call our helpline 0800-10101 or connect to us via Live
Chat.
-
We respect your privacy
(a) Travelot PK (Private) Limited. respects your right to privacy and is committed to
safeguarding the privacy of our customers and website visitors. This policy sets out
how we collect and treat your personal information.
(b) We adhere to the Australian Privacy Principles contained in the Privacy Act 1988
(Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR)
and Prevention of Electronic Crimes Act – PECA, 2016 Pakistan.
(c) "Personal information" is information we hold which is identifiable as being
about you. This includes information such as your name, email address,
identification number, or any other type of information that can reasonably identify
an individual, either directly or indirectly.
(d) You may contact us in writing at Office # 302, 82-E, Gulistan Khan House,
Fazal-ul-Haq Road, Blue Area, Islamabad, Pakistan for further information about this
Privacy Policy.
-
What personal information is collected
(a) Travelot PK (Private) Limited. will, from time to time, receive and store personal
information you submit to our website, provided to us directly or given to us in
other forms.
(b) You may provide basic information such as your name, phone number, address and
email address to enable us to send you information, provide updates and process your
product or service order.
(c) We may collect additional information at other times, including but not limited
to, when you provide feedback, when you provide information about your personal or
business affairs, change your content or email preference, respond to surveys and/or
promotions, provide financial or credit card information, or communicate with our
customer support.
(d) Additionally, we may also collect any other information you provide while
interacting with us.
-
How we collect your personal information
(a) Travelot PK (Private) Limited. collects personal information from you in a variety of
ways, including when you interact with us electronically or in person, when you
access our website and when we engage in business activities with you. We may
receive personal information from third parties. If we do, we will protect it as set
out in this Privacy Policy.
(b) By providing us with personal information, you consent to the supply of that
information subject to the terms of this Privacy Policy.
-
How we use your personal information
(a) Travelot PK (Private) Limited. may use personal information collected from you to provide
you with information about our products or services. We may also make you aware of
new and additional products, services and opportunities available to you.
(b) Travelot PK (Private) Limited. will use personal information only for the purposes that
you consent to. This may include to:
(i) provide you with products and services during the usual course of our business
activities;
(ii) administer our business activities;
(iii) manage, research and develop our products and services;
(iv) provide you with information about our products and services;
(v) communicate with you by a variety of measures including, but not limited to, by
telephone, email, sms or mail; and
(vi) investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you
with our products and services or for you to fully access our website.
(c) We may disclose your personal information to comply with a legal requirement, such
as a law, regulation, court order, subpoena, warrant, legal proceedings or in response
to a law enforcement agency request.
(d) If there is a change of control in our business or a sale or transfer of business
assets, we reserve the right to transfer to the extent permissible at law our user
databases, together with any personal information and non-personal information contained
in those databases.
-
Disclosure of your personal information
(a) Travelot PK (Private) Limited. may disclose your personal information to any of our employees,
officers, insurers, professional advisers, agents, suppliers or subcontractors insofar
as reasonably necessary for the purposes set out in this privacy policy
(b)If we do disclose your personal information to a third party, we will protect it
in accordance with this privacy policy.
-
General Data Protection Regulation (GDPR) for the European Union (EU)
(a) Travelot PK (Private) Limited. will comply with the principles of data protection set out in
the GDPR for the purpose of fairness, transparency and lawful data collection and use.
(b) We process your personal information as a Processor and/or to the extent that we are
a Controller as defined in the GDPR.
(c) We must establish a lawful basis for processing your personal information. The legal
basis for which we collect your personal information depends on the data that we collect
and how we use it.
(d) We will only collect your personal information with your express consent for a
specific purpose and any data collected will be to the extent necessary and not
excessive for its purpose. We will keep your data safe and secure.
(e) We will also process your personal information if it is necessary for our legitimate
interests, or to fulfil a contractual or legal obligation.
(f) We process your personal information if it is necessary to protect your life or in a
medical situation, it is necessary to carry out a public function, a task of public
interest or if the function has a clear basis in law.
(g) We do not collect or process any personal information from you that is considered
"Sensitive Personal Information" under the GDPR, such as personal information relating
to your sexual orientation or ethnic origin unless we have obtained your explicit
consent, or if it is being collected subject to and in accordance with the GDPR.
(h) You must not provide us with your personal information if you are under the age of
16 without the consent of your parent or someone who has parental authority for you. We
do not knowingly collect or process the personal information of children.
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Your rights under the GDPR
(a) If you are an individual residing in the EU, you have certain rights as to how your
personal information is obtained and used. Travelot PK (Private) Limited. complies with your
rights under the GDPR as to how your personal information is used and controlled if you
are an individual residing in the EU.
(b) Except as otherwise provided in the GDPR, you have the following rights:
(i) to be informed how your personal information is being used.
(ii) access your personal information (we will provide you with a free copy of it).
(iii) to correct your personal information if it is inaccurate or incomplete.
(iv) to delete your personal information (also known as "the right to be forgotten").
(v) to restrict processing of your personal information.
(vi) to retain and reuse your personal information for your own purposes.
(vii) to object to your personal information being used; and
(viii) to object against automated decision making and profiling.
(c) Please contact us at any time to exercise your rights under the GDPR at the contact
details in this Privacy Policy.
(d) We may ask you to verify your identity before acting on any of your requests.
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Hosting and International Data Transfers
(a) Information that we collect may from time to time be stored, processed in or
transferred between parties or sites located in countries outside of Australia. These
may include, but are not limited to Pakistan.
(b) We and our other group companies have offices and/or facilities in Pakistan.
Transfers to each of these countries will be protected by appropriate safeguards, these
include one or more of the following: the use of standard data protection clauses
adopted or approved by the European Commission which you can obtain from the European
Commission Website; the use of binding corporate rules, a copy of which you can obtain
from Travelot PK (Private) Limited.’s Data Protection Officer.
(c) The hosting facilities for our website are situated in Pakistan. Transfers to each
of these Countries will be protected by appropriate safeguards, these include one or
more of the following: the use of standard data protection clauses adopted or approved
by the European Commission which you can obtain from the European Commission Website;
the use of binding corporate rules, a copy of which you can obtain from Travelot PK (Private) Limited.’s Data Protection Officer.
(d) Our Suppliers and Contractors are situated in Pakistan. Transfers to each of these
Countries will be protected by appropriate safeguards, these include one or more of the
following: the use of standard data protection clauses adopted or approved by the
European Commission which you can obtain from the European Commission Website; the use
of binding corporate rules, a copy of which you can obtain from Travelot PK (Private) Limited. ’s
Data Protection Officer.
(e) You acknowledge that personal data that you submit for publication through our
website or services may be available, via the internet, around the world. We cannot
prevent the use (or misuse) of such personal data by others.
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Security of your personal information
(a) Travelot PK (Private) Limited. is committed to ensuring that the information you provide to us
is secure. In order to prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure
information and protect it from misuse, interference, loss and unauthorised access,
modification and disclosure.
(b) Where we employ data processors to process personal information on our behalf, we
only do so on the basis that such data processors comply with the requirements under the
GDPR and that have adequate technical measures in place to protect personal information
against unauthorised use, loss and theft.
(c) The transmission and exchange of information is carried out at your own risk. We
cannot guarantee the security of any information that you transmit to us, or receive
from us. Although we take measures to safeguard against unauthorised disclosures of
information, we cannot assure you that personal information that we collect will not be
disclosed in a manner that is inconsistent with this Privacy Policy.
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Access to your personal information
(a) You may request details of personal information that we hold about you in accordance
with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU
GDPR. If you would like a copy of the information which we hold about you or believe
that any information we hold on you is inaccurate, out of date, incomplete, irrelevant
or misleading, please email us at privacy@travelot.pk.
(b) We reserve the right to refuse to provide you with information that we hold about
you, in certain circumstances set out in the Privacy Act or any other applicable law.
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Complaints about privacy
(a) If you have any complaints about our privacy practices, please feel free to send in
details of your complaints to privacy@travelot.pk. We take complaints very seriously and
will respond shortly after receiving written notice of your complaint.
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Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future. We may modify
this Policy at any time, in our sole discretion and all modifications will be effective
immediately upon our posting of the modifications on our website or notice board. Please
check back from time to time to review our Privacy Policy.
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Website
(a) When you visit our website :
When you come to our website (www.travelot.pk), we may collect certain information such
as browser type, operating system, website visited immediately before coming to our
site, etc. This information is used in an aggregated manner to analyse how people use
our site, such that we can improve our service.
(b) Cookies :
We may from time to time use cookies on our website. Cookies are very small files which
a website uses to identify you when you come back to the site and to store details about
your use of the site. Cookies are not malicious programs that access or damage your
computer. Most web browsers automatically accept cookies but you can choose to reject
cookies by changing your browser settings. However, this may prevent you from taking
full advantage of our website. Our website may from time to time use cookies to analyses
website traffic and help us provide a better website visitor experience. In addition,
cookies may be used to serve relevant ads to website visitors through third party
services such as Google AdWords. These ads may appear on this website or other websites
you visit.
(c) Third party sites
Our site may from time to time have links to other websites not owned or controlled by
us. These links are meant for your convenience only. Links to third party websites do
not constitute sponsorship or endorsement or approval of these websites. Please be aware
that Travelot PK (Private) Limited. is not responsible for the privacy practises of other such
websites. We encourage our users to be aware, when they leave our website, to read the
privacy statements of each and every website that collects personal identifiable
information.